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Sr Business Systems Analyst


Oklahoma City, OK, US, 73120

Req ID: 139678

BASIC PURPOSE: Love’s Travel Stops & Country Stores is looking for an IT Business Analyst to join our Workforce Technology Solutions team. This individual will work with our internal business customers to elicit, analyze, communicate and validate requirements to provide effective and resourceful Web- and .Net-based workforce-related solutions. They will also provide support of those solutions for our internal business customers. The ideal candidate would have experience with Agile project management and have experience as a Scrum Master.



  • Function as Scrum Master for our Enterprise Application Development team
  • Learn the technologies, strategies and analytic techniques we use here at Love’s
  • Take part in product demos and presentation to the business
  • Analyze and improve on internal processes, data, and problems
  • Develop innovative solutions for real business challenges 
  • Collaborate on cross-functional projects 
  • Contribute to the vision and execution of Office 365 adoption across the organization
  • Provide application support across our enterprise applications suite of solutions
  • Interact with business groups to provide product and process support
  • Identify new business models and benefits from enabling new capabilities 
  • Map internal processes and improve how people work together
  • Participate in quality reviews and assist in ongoing documentation and user training
  • Other duties assigned as needed.



  • Education: 
    • Bachelor’s degree in Business in computer science, MIS or Business or equivalent experience and/or certificatio
  • Experience: 
    • 3 to 7 years of Business Analyst experience
    • 1 + years of Scrum Master experience; Certified Scrum Master (CSM) preferred
    • 3+ years’ experience with other Web and SaaS technologies (e.g., .Net business applications, out-of-the-box form/workflow solution, reporting tools, employee engagement solutions).



  • Required Skills: 
    • Experience with business and technical requirements elicitation, analysis, communication, verification, validation and methodology development
    • Understanding of development processes and life cycles preferred (Waterfall and SCRUM/Agile)
    • Must have the ability to plan, organize, facilitate and lead a project or initiative
    • Working knowledge of Microsoft Office tools (e.g., Word, Excel, PowerPoint) and general computer knowledg
    • Experience working in a customer support capacity
    • Self-motivated, team player with the ability work with others in a high-energy, fact paced environment
  • Preferred Skills: 
    • Good organizational skills, including prioritization and time management
    • Experience with O365 (e.g., Teams, Planner, OneDrive and SharePoint) is a plus
    • Strategic and creative thinking; distinguished written and verbal communications skills
    • Interest in learning and using emerging technologies (Web, Mobile, cloud computing and digital workplace)
    • Excellent listening, interpersonal, written and oral communication skills

Job Function(s): [[mfield1]]
Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more. 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Systems Analyst, Developer, Computer Science, ERP, Cloud, Technology