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Risk Management Specialist


Oklahoma City, OK, US, 73120

Req ID: 182342 


<span style="font-family:"Tahoma",sans-serif">BASIC PURPOSE: <span style="font-family:"Tahoma",sans-serif">This position is responsible for fully investigating claims involving general liability, workers compensation, auto liability, product liability and property damage. This position directs and documents the progress and develops a plan of action to satisfactorily and efficiently resolve each claim. 

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<span style="font-family:"Tahoma",sans-serif">MAJOR RESPONSIBILITIES:

  • <span style="font-family:"Tahoma",sans-serif">Communicate with customers, employees, managers, witnesses, and other relevant parties to gather detailed facts of an incident.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Determine and evaluate injury/damages of each claim. 
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Determine extent of liability. 
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Negotiate settlement with claimant if appropriate.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Communicate with customers, employees, adjusters, attorneys and other relevant parties.  Maintain consistent communication when necessary.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Accurately document claim details.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Develop a plan of action and monitor each claim.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Provide support in weekly, monthly, quarterly, and annual reports as well as training presentations.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Arial",sans-serif">File new claims with proper carrier or state agency.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Other duties assigned as needed.
    <span style="font-family:"Tahoma",sans-serif"> 
    <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">EDUCATION AND EXPERIENCE:
  • <span style="font-family:"Tahoma",sans-serif">Education:
    • <span style="font-family:"Tahoma",sans-serif">HS Diploma or equivalent required
    • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">College degree preferred
  • <span style="font-family:"Tahoma",sans-serif">Experience:
    • <span style="font-family:"Tahoma",sans-serif">1 year experience in claims, customer service, or retail operations preferred
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      <span style="font-family:"Times New Roman",serif"><span style="font-family:"Tahoma",sans-serif">SKILLS AND PHYSICAL DEMANDS:
  • <span style="font-family:"Tahoma",sans-serif">Skills:
    • <span style="font-family:"Tahoma",sans-serif">Hard skills: Knowledge in Microsoft Office, keyboard with high degree of accuracy, and the ability to conduct research using a variety of sources
    • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Soft Skills: Excellent written/verbal communication, detail oriented, ability to provide accurate documentation, flexibility and ability to prioritize projects, and conflict resolution skills
  • <span style="font-family:"Tahoma",sans-serif">Typical Physical Demands:
  • <span style="font-family:"Tahoma",sans-serif">Requires prolonged sitting, some bending and stooping.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Occasional lifting up to 25 pounds.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Manual dexterity sufficient to operate a computer keyboard and calculator.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Requires normal range of hearing and vision.
  • <span style="font-family:"Tahoma",sans-serif"><span style="font-family:"Tahoma",sans-serif">Requires the ability to communicate via telephone for an extensive amount of time daily.
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Job Function(s): Corporate 


Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert


The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Risk Management, Manager, Workers Compensation, Finance, Management, Human Resources