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Risk Management Specialist


Oklahoma City, OK, US, 73120

Req ID: 137986


This position is responsible for fully investigating claims involving general liability, workers compensation, auto liability, product liability and property damage. This position directs and documents the progress and develops a plan of action to satisfactorily and efficiently resolve each claim. 



  • Communicate with customers, employees, managers, witnesses, and other relevant parties to gather detailed facts of an incident.
  • Determine and evaluate injury/damages of each claim. 
  • Determine extent of liability. 
  • Negotiate settlement with claimant if appropriate.
  • Communicate with customers, employees, adjusters, attorneys and other relevant parties.  Maintain consistent communication when necessary.
  • Accurately document claim details.
  • Develop a plan of action and monitor each claim.
  • Provide support in weekly, monthly, quarterly, and annual reports as well as training presentations.
  • File new claims with proper carrier or state agency.
  • Other duties assigned as needed.



  • Education:
    • HS Diploma or equivalent required
    • College degree preferred
  • Experience:
    • 1 year experience in claims, customer service, or retail operations preferred
    • Mechanical experience a plus



  • Skills:
    • Hard skills: Knowledge in Microsoft Office, keyboard with high degree of accuracy, and the ability to conduct research using a variety of sources
    • Soft Skills: Excellent written/verbal communication, detail oriented, ability to provide accurate documentation, flexibility and ability to prioritize projects, and conflict resolution skills
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Occasional lifting up to 25 pounds.
    • Manual dexterity sufficient to operate a computer keyboard and calculator.
    • Requires normal range of hearing and vision.
    • Requires the ability to communicate via telephone for an extensive amount of time daily. 

Please submit job description to recruiter, or attach below.

Job Function(s): Corporate

Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more. 

Loves is an Equal Opportunity employer – M/F/Vets/Disabled.


The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Risk Management, Manager, Workers Compensation, Finance, Management, Human Resources