Operations Analyst

Req ID: 433796 

BASIC PURPOSE: The Operations Analyst is responsible for analyzing various aspects of Love’s Supply Chain operations to identify opportunities for improvement, efficiency, and cost reduction.  This is a diverse and broad role that will support several teams through: data analysis and reporting, systems support, process improvement, project management, amongst a host of other support functions. A core function of this role will be building strong business-relationships with internal and external cross-functional teams. This role will require up to 25 percent travel.

MAJOR RESPONSIBILITIES:

      Support

• Lead and develop initiatives and projects to support all Supply Chain functions
• Collaborate with cross-functional teams to analyze current processes and workflows, identify areas for improvement, and implement solutions to streamline operations
• Identify and prevent data integrity challenges related to Supply Chain operations
• Flex as a Logistics Planner during vacations, peak-season, and on an as-needed basis

     Analysis

• Utilize various data analysis techniques to examine operational data, identify trends, and uncover insights to improve efficiencies and effectiveness
• Develop, monitor, and maintain key performance indicators (KPIs) to measure the effectiveness of operational processes and recommend corrective actions
• Ability to understand process flows, identify gaps, and implement improved process efficiency standards and effectively communicate to leadership

     Supply Chain Technology

• Become a SME (subject matter expert) in transportation management and warehouse management applications capable of handling configuration and administrative functions
• Drive continuous improvements efforts to streamline system processes

EDUCATION AND EXPERIENCE:   

Education:

• BA degree or higher in Supply Chain Management or other business-related field and/or 5 years relevant work experience

Experience:

• In-depth, hands-on knowledge of logistics/supply-chain/distribution systems
• Knowledge of industry trends, “best practices” and Six Sigma process improvements are preferred 
• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
• Knowledge and usage of analytics software and Tableau and/or SQL preferred

     SKILLS AND PHYSICAL DEMANDS:

     Skills:

• Highly motivated self-starter 
• Strong analytical and problem-solving abilities
• Excellent written, oral, and interpersonal skills
• Must thrive in fast-paced environment
• Demonstrated proficiency with Microsoft Office Products, specifically Excel

     Typical Physical Demands:

• Requires prolonged sitting, some bending and stooping
• Occasional lifting up to 75 pounds
• Manual dexterity sufficient to operate a computer keyboard and calculator
• Requires normal range of hearing and vision
• Travel required as needed
• On-call availability

EEO STATEMENT: Love’s Travel Stops Inc. and Its Affiliates provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, national origin, disability or genetics.  In addition to federal law requirements, the Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Function(s): Operations 

Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.

The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets.
• Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.
• TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.