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Customer Data Analyst

Location: 

Oklahoma City, OK, US, 73120

Req ID: 144348 

 

BASIC PURPOSE:

 

The primary purpose of this position is to perform a variety of tasks and projects that address the analytical needs of the marketing department. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management.

MAJOR RESPONSIBILITIES:

•Perform ad hoc campaign, database mining, and analysis.

•Develop and optimize database queries and stored-procedures used by reports per technical requirements.

•Develop queries to gain better understanding of customer profile data.

•Proactively audit, investigate, and provide actionable insights through data analysis for growth opportunities.

•Collaborate and provide analytical insight for various Love’s business units.

•Coordinate with outside data and analytics vendors.

•Other duties assigned as needed.

EDUCATION AND EXPERIENCE:

Education:

•Bachelor’s degree in Computer Science, Mathematics, Statistics or other quantitative field

SKILLS AND PHYSICAL DEMANDS:

Skills:

•Hard Skills: Proficiency in database SQL query; Business analytics expertise; Excel proficiency (pivot tables); Strong understanding of business goals and processes; Understanding of data warehouse principles and database structures; Data visualization with Tableau preferred; Strong communication skills and ability to explain complex analytics in business terms; Marketing knowledge; Retail industry background.

•Soft Skills: Strong problem solving abilities; strong critical thinking; keen attention to detail; strong oral and verbal communication skills; organization skills; team player

Typical Physical Demands:

•Requires prolonged sitting, some bending and stooping.

•Occasional lifting up to 25 pounds.

•Manual dexterity sufficient to operate a computer keyboard and calculator.

•Requires normal range of hearing and vision. 

Job Function(s): Corporate 

 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert

 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Database, Data Analyst, Computer Science, SQL, Data Warehouse, Technology, Data