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Manager of Benefits


Oklahoma City, OK, US, 73120

Req ID: 140921


BASIC PURPOSE: Responsible for administration of employee benefits in all company operations. As needed, provides special guidance and assistance to all locations on various employee benefit plans. Surveys industry and/or community to determine company’s competitive position in employee benefits. Develops, recommends, and installs approved, new, or modified plan and employee benefit policies, and supervises administration of existing plans. Develops cost control procedures to assure maximum coverage at the least possible cost and risk to company and employees.



  • Administers employee benefits programs such as defined contribution plans; medical and dental plan; life insurance; temporary disability; all leave of absences; wellness; and paid time off.
  • Regularly evaluates and negotiates vendors in search of opportunities for cost-savings. 
  • Compares existing company benefits with those of other employers by benchmarking. Analyzes results of surveys and develops specific recommendations for review by management and Senior Executives.
  • Prepares and executes, with legal consultation, benefit documentation such as original and amended plan text, benefit agreements, and insurance policies. Instructs TPA, insurance carriers, and other administrative agencies outside the company to effect changes in benefit programs. Ensures prompt and accurate compliance.
  • Assures company compliance with provision of Employee Retirement Income Security Act. Supervises preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies. Reviews and analyzes changes to state and federal laws pertaining to benefits and reports necessary changes to management.
  • Leads and directs the work of the Benefits team.
  • Primarily focused on administering established benefit policies and procedures but may have some impact and approval on departmental budgeting, strategic planning and procedural change. 
  • Prepares and executes benefit communication such as New Hire, Open Enrollment, Wellness, and education pieces. Works with Communication to develop Benefit Communication Plan to ensure prompt, accurate, and thoughtful communication.
  • Handles benefits inquires and complaints to ensure quick, equitable, courteous resolution. Maintains contact in person, and by phone or mail, with hospital, physicians, insurance companies, employee, and beneficiaries to facilitate proper and complete utilization of benefits for all employees.
  • Recommends cost containment ideas. Oversees audits. Reconciles benefits accounts by approving billing statements.
  • Coordinates, prepares, and presents information at various Benefits Committee meetings.
  • Other administrative duties as assigned.
  • Education:
    • HS Diploma or equivalent required
    • Bachelor’s preferred
  • Experience:
    • 5-7 years of progressive benefits experience, 4+ years supervisory experience. Must be familiar with benefits application of COBRA, FMLA, USERRA, HIPAA, etc. Experience with HRIS benefits systems.  Position requires the flexibility to work longer than 40 hours per week when needed.
  • Required knowledge, skills and abilities:
    • Must be computer proficient with basic knowledge of Microsoft Office, past experience with HRIS systems helpful.
    • Excellent verbal and written communication skills, ability to present and speak in front of groups, negotiating skills, good math skills, detail oriented, well organized, flexible, able to perform multiple tasks, and collaborate with other team members and departments.
    • Must possess the ability to coordinate others workload and coach as applicable. Strategic thinking skills. Ability to meet deadlines.  Ability to analyze data and reports. Ability to maintain confidential information. Ability to synthesize rules, regulation, and legislation and apply to real-life situations.
    • Must have empathetic customer service orientation, including the ability to relate to employees and apply employee dispute resolution strategies. Ability to give feedback and present to direct reports, colleagues, and management. Ability to handle and balance multiple projects.
  • Typical Physical Demands:
      • Requires prolonged sitting, some bending and stooping.
      • Occasional lifting up to 25 pounds.
      • Manual dexterity sufficient to operate a computer keyboard and calculator.
      • Requires normal range of hearing and vision.

Job Function(s): Corporate

Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more. 

Loves is an Equal Opportunity employer – M/F/Vets/Disabled.


The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

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