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IT Field Support Technician I

Location: 

Oklahoma City, OK, US, 73120

Req ID: 166385 

 

BASIC PURPOSE: This position is responsible for the installation and training of POS and Office Equipment at new and existing locations, the installation and setup of the internal wiring and networking of new and existing locations, the installation and setup of the video surveillance systems at new and existing locations and the programming and information flow for fuel dispensing at new and existing locations The position is also responsible for project coordination with operations and vendors. In addition this position is responsible for adhering to any time lines and specifications due to project guidelines. This position is also responsible for maintaining accurate expense reporting and keeping expenses within company guidelines.

 

MAJOR RESPONSIBILITIES:

  • Installing equipment in the field for new stores, i.e. POS, Cameras, DVR’s, Back Office Equipment.
  • Testing equipment to verify flow of information and functionality
  • Training store personnel on use of equipment
  • Making decisions in the field about placement of equipment for customer flow and ease of use for employees
  • Traveling to various destinations
  • Project coordination allowing for possible scenario for travel, time and cost
  • Other duties assigned as needed.


EDUCATION AND EXPERIENCE:

  • Education:
    • HS Diploma or equivalent required
  • Experience:
    • Basic network installation, basic PC skills

 

SKILLS AND PHYSICAL DEMANDS:

  • Skills:
    • Hard Skills: Knowledge in Microsoft Office a plus
    • Soft Skills: Ability to make decisions quickly, excellent customer service skills and the ability to work independently
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping
    • The ability to lift up to 50 pounds
    • Manual dexterity sufficient to operate a computer keyboard and calculator
    • Requires normal range of hearing and vision
    • Overnight travel required

Job Function(s): Information Technology 

 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert

 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Technical Support, Technician, Technology, Customer Service