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IT Field Support Technician I

Location: 

Oklahoma City, OK, US, 73120

Req ID: 120022

BASIC PURPOSE: This position is responsible for the installation and end user use training of POS, office PC, and Networking equipment, as well as network infrastructure at new and existing locations, the setup and testing of installed equipment at new and existing locations, the installation and setup of the video surveillance systems at new and existing locations and the programming and testing of communication flow for fuel dispensing systems at new and existing locations The position is also responsible for project coordination with operations and vendors. In addition, this position is responsible for adhering to any time lines and specifications due to project guidelines. This position is also responsible for maintaining accurate expense reporting and keeping expenses within company guidelines.

 

MAJOR RESPONSIBILITIES:

  • Installing and testing equipment in the field for new and existing stores, i.e. POS, CCTV, PC and networking devices
  • Testing equipment to verify proper communication and functionality
  • Wiring, termination and testing of network infrastructure
  • Assist in training store personnel on use of equipment
  • Assist in decision making in the field about placement of equipment for customer flow and ease of use for employees
  • Traveling to various store locations nationwide
  • Other duties assigned as needed


EDUCATION AND EXPERIENCE:

  • Education:
    • HS Diploma or equivalent required
  • Experience:
    • Basic network installation, basic PC skills

 

SKILLS AND PHYSICAL DEMANDS:

  • Skills:
    • Hard skills: Knowledge in Mircosoft Office use and functionality a plus, ability to utilize hand tools
    • Soft Skills: Ability to learn and adapt to varying situations quickly, excellent customer services skills and the ability to work under supervision with a high level of integrity.
  • Typical Physical Demands:
    • Requires prolonged sitting, bending and stooping, ladder climbing
    • The ability to lift up to 50 pounds
    • Manual dexterity sufficient to operate a computer keyboard, mouse and hand tools
    • Requires normal range of hearing and vision
    • Overnight travel required

Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more. 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Technical Support, Technician, Technology, Customer Service

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