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Human Resources Generalist (Employee Relations Focus)

Location: 

Oklahoma City, OK, US, 73120

Req ID: 139383

BASIC PURPOSE: The primary purpose of this position is to be an HR partner with the management teams and assist with a variety of HR functions for field operations. The HR generalist will be partnered with multiple field divisions along with having responsibility for special projects.

 

MAJOR RESPONSIBILITIES:

  • Handle complex employee relations matters to include employee complaints or concerns, terminations, counseling, coaching and documentation
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations
  • Address employees and advises managers on organizational policy matters such as; equal employment opportunity, work complaints, harassment allegations and other employee concerns
  • Oversee multiple aspects of performance management process within the HRIS
  • Serve as a link between management and employees by handling questions, interpreting and helping resolve work-related concerns
  • Provide field managers with guidance and training in employee relations matters
  • Analyze and provide recommendations for employee complaint trends
  • Handle employment claims such as unemployment and assist with escalated investigations
  • Oversee the drug and background process for field candidates and employees to ensure results are within company standards
  • Serve as back up for Employee Relations manager on a variety of HR or HRIS projects
  • Work with Learning & Development team to review content and assist as necessary
  • Oversee exit interview process and review data as necessary. Provides process recommendations as necessary.
  • Oversee the department KPI reporting
  • Monitor and evaluate headcount, turnover and other relevant HR metrics
  • Recommend changes and monitor compliance laws for related practices and employee handbooks
  • Other duties assigned as needed
     
    EDUCATION AND EXPERIENCE:
  • Education:
      • HS Diploma or equivalent required
      • Professional certification desired
      • Bachelor’s Degree in HR or HR related field strongly preferred
  • Experience:
      • 3+ years of progressive HR experience
        SKILLS AND PHYSICAL DEMANDS:
  • Skills:
    • Hard Skills: knowledge of Microsoft Office, including word processing, spreadsheet and database applications, HR specific software
  • Soft Skills: strong presentation skills, willingness and ability to learn from other departments, innovator, good verbal and written communication skills, strong time management skills, strong organization skills, can-do attitude, sense of urgency, ability to take constructive criticism and strong work ethic
  • Typical Physical Demands:
      • Requires prolonged sitting, some bending and stooping.
      • Occasional lifting up to 25 pounds.
      • Manual dexterity sufficient to operate a computer keyboard and calculator.
      • Requires normal range of hearing and vision.

Job Function(s): Corporate

Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more. 

 

 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: HR, HR Generalist, Database, Information Systems, Employee Relations, Human Resources, Technology