Human Resources Assistant

Req ID: 426664 

BASIC PURPOSE: The key role of this job is to provide administrative support and coverage to the corporate Human Resources Department, and it is responsible for assisting with day-to-day operations of various HR-related functions and duties.

MAJOR RESPONSIBILITIES:

• Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Issue and log visitor and vendor badges, as necessary.
• Make, replace, or provide temporary badges to Love’s employees.
• Answer incoming Corporate HR Hotline calls and respond and/or field calls, as appropriate.
• Monitor incoming Corporate HR emails and respond and/or field requests/inquiries appropriately.
• Provide back-up support to team members as needed.
• Be able to maintain the front desk by answering the phones and responding to emails.
• Assist with onboarding new employees including receiving documents to complete the I-9 process, making/issuing badges, setting up desks, and other related duties as needed.
• Retrieve and/or upload employee documents for various HR-related matters as needed.
• Maintain written Standard Operating Procedures for assigned accountabilities.
• Receive letters, packages, etc., and distribute them when necessary.
• Create and monitor Covid-related cases to ensure they are opened/closed in a timely manner.
• Assist with the coordination of meetings/lunches.
• Complete ancillary HR Business Partner requests as needed, and perform other duties as assigned.

EDUCATION AND EXPERIENCE:

• Education:  HS Diploma or equivalent required
• Experience: Administrative, customer service, or receptionist experience a plus

 SKILLS

• Exercise discretion always
• Proficient knowledge in Microsoft Office
• Excellent customer service skills
• Detailed oriented
• Strong verbal and written communication skills
• Ability to collaborate with others; be a team player
• Strong multi-tasking ability
• Ability to collaborate with people at all levels of the organization

PHYSICAL DEMANDS:

• Requires prolonged sitting and occasional bending and stooping
• Occasional lifting of 25 pounds or less
• Manual dexterity sufficient to operate a computer keyboard and calculator
• Requires normal range of hearing and vision

Job Function(s): Corporate 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert