Head of Talent Acquisition

Req ID: 433258 

      BASIC PURPOSE: The Head of Talent Acquisition leads full-service recruitment and talent acquisition for Love’s. S/he is responsible for developing and maintaining Love’s recruitment and talent acquisition framework, processes and infrastructure. In collaboration with senior leadership across the organization, the position defines the strategies, processes, standards, tools and policies for external candidate sourcing and recruitment, new hire onboarding and retention, internal mobility, recruitment technology implementation and management, employment branding, and early career and diversity recruitment. In partnership with the Chief Human Resources Officer (CHRO) and as a member of the HR Leadership Team, this role will utilize creative recruiting and search strategies to attract and retain top performers at all levels.  The incumbent develops and utilizes metrics and measurement tools to track performance, development and implementation of strategies to align with Love’s key performance expectations.

MAJOR RESPONSIBILITIES:

      Business Partnering

• Acts as a change agent, strategic advisor and partner to the business, HR and TA teams.
• Strategically partners with leadership to support productivity, workforce planning and staffing plans.
• Works in partnership with total rewards to ensure compensation and benefits offerings are competitive.
• Fosters a recruitment team that is accessible and serves as a business partner to HR business partners and business leaders to drive recruitment best practices.
• Partners with leaders to ensure diverse slates are present in all recruiting efforts.
• Supports the CHRO in executive level recruitment and utilizes strategies appropriate for the level of position.

      Strategy & Leadership

• Connects the recruitment strategy with Love’s strategic priorities and HR strategy.
• Builds strategies to attract and retain candidates in all stages of their career (i.e. interns, early career, mid-career, experienced).
• Develop strategies to maintain an internal pipeline of talent through internal mobility and staying in tune with succession planning for internal placements.
• Builds strategies to ensure a strong employer value proposition.
• Analyzes market and internal trends that affect recruitment activity.

      HR Process & Systems

• Utilizes creative and proactive recruiting techniques to attract top talent.
• Continuously reviews and improves the talent acquisition end-to-end process for a frictionless candidate experience.

• Leverages applicant tracking systems (ATS), recruitment marketing and various other HRIS and software to improve the applicant experience and streamline the recruitment process for internal and external candidates.
• Assesses current and new technology, to improve the candidate, team and leader experience.
• Develop strategic sourcing processes and capabilities to deliver for the business.
• Benchmarks key talent acquisition metrics and ensures Love’s recruitment strategy remains competitive.
• Is knowledgeable on the latest talent acquisition trends in the labor market and develops proactive strategies to manage change.
• Maintains/upholds regulatory readiness in employment and ensures local, state and Federal employment laws are followed.
• Develops, recommends and monitors budgets and expense controls.

      EDUCATION AND EXPERIENCE:

      Education:

• Bachelor’s Degree or equivalent experience, Master’s degree preferred

Experience:

• 7-10+ years of professional and leadership experience, including Talent Acquisition planning and execution in various roles with increasing responsibility

SKILLS AND PHYSICAL DEMANDS:

      Skills:

• Retail or hospitality experience preferred
• Process improvement of recruitment, onboarding and employee relations
• Hands-on experience with candidate sourcing, interviewing and assessments
• Demonstrated experience with applicant tracking systems and various recruitment and onboarding technologies and platforms
• Strong written and verbal communication skills
• Ability to thrive in an ambiguous and rapidly evolving environment
• Experience partnering with various levels of leadership, including executive Leadership
• Strong business and financial acumen: key working knowledge of the business, processes and leverage points. Can develop detailed budgets, articulate a business case, and develop and track metrics.
• Problem solving and systemic thinking skills: critical analytics, diagnosis and prioritization
• Collaborator: ability to build rapport and credibility at all levels of the org across all functions; builds trusting relationships internally and externally.
• Agility: ability to navigate in a complex, matrixed environment
• Knowledgeable of employment laws

     Typical Physical Demands:

• Requires prolonged sitting, some bending and stooping
• Occasional lifting up to 25 pounds
• Manual dexterity sufficient to operate a computer keyboard and calculator
• Requires normal range of hearing and vision

Job Function(s): Corporate 

Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.

The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets.
• Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.
• TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.