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Disputes Coordinator


Oklahoma City, OK, US, 73120

Req ID: 401402

BASIC PURPOSE: The primary purpose of the Disputes Coordinator is to manage fleet and credit card adjustments and disputes. This position will provide customer service by assisting customers in resolving electronic payment issues.



  • Work with fleet card billing companies to reverse overcharges and resolve discrepancies  
  • Monitor fleet disputes mailbox for new cases
  • Monitor customer service database for cases assigned to card services. Investigate and prepare credit card refund requests.
  • Assist stores with transactional issues related to card payments



  • Education:
    • High school diploma or equivalent
  • Experience:
    • 1-3 years experience in accounting is preferred
    • 1-3 years customer service experience is preferred



  • Skills:
    • Knowledge of Microsoft Office, particularly with Excel, SAP, AS400
    • High level of direct customer contact requiring excellent oral and written communication skills
    • Ability and desire to work in a team environment
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping
    • Occasional lifting up to 25 pounds
    • Manual dexterity sufficient to operate a computer keyboard and calculator
    • Requires normal range of hearing and vision


Job Function(s): Accounting and Finance 


Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Database, Mid-Range, SAP, ERP, Technology