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Customer WiFi Program Manager

Location: 

Oklahoma City, OK, US, 73120

Req ID: 287667 

 

BASIC PURPOSE: The position of Customer WiFi Program Manager will be responsible for program development, strategic alignment with field operations, construction, loyalty and marketing, infrastructure and support teams; coordination of customer facing interface and payment technology; site design collaboration; establishing KPI’s, and reporting information to senior management. The position of Customer WiFi Program Manager will work with various departments throughout the organization to align and strategize on the program.

 

MAJOR RESPONSIBILITIES:

  • Manage program and project teams for optimal return on investment and coordinate and delegate cross-project initiatives
  • Partner with Marketing and Application Development to provide customer interface with payment & loyalty integration
  • Partner with support teams
  • Identify key requirements needed from cross-functional teams and external vendors
  • Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
  • Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
  • Other duties assigned as needed.

 

EDUCATION AND EXPERIENCE:

  • Education:
    • Bachelor’s degree in related field
  • Experience:
    • Working knowledge of fuel retailer

 

SKILLS AND PHYSICAL DEMANDS:

  • Skills:
    • Exceptional leadership, time management and organizational skills
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Occasional lifting to 25 pounds.
    • Manual dexterity sufficient to operate a computer keyboard and calculator.
    • Requires normal range of hearing and vision.

 

Job Function(s): Information Technology 

 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert

 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Program Manager, Telecom, Telecommunications, Manager, Marketing Manager, Management, Technology, Marketing