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Communications Manager, Internal Focus

Location: 

Oklahoma City, OK, US, 73120

Req ID: 322487 

 

Love’s is evolving the structure of our corporate communications teams. This is an opportunity to create, grow and mature communications across one of the most-rapidly growing companies in the industry. The speed of our communications volume has created an opportunity for a new position, the Corporate Communications Manager.

 

BASIC PURPOSE: The Corporate Communications Manager works collaboratively to manage internal and external communications for all corporate functions and lines of business. This individual will develop and implement strategic communications plans for internal platforms, public relations and digital media that incorporate best practices and quality content to align with company goals. They will also work collaboratively with other communication managers and the social media team to amplify communications synergies. This role will also work closely with marketing, recruiting, operations and additional business teams to support strategic objectives with communications solutions. The Corporate Communications Manager will be responsible for helping redesign workflows, managing intake and strategic alignment, drive engagement through digital communications and gauge with results reporting and analytics.

 

MAJOR RESPONSIBILITIES:

  • Develop comprehensive, strategic communication plans in support of designated business values including establishing Love’s as a Great Place to work
  • Maintain and elevate brand reputation and recognition
  • Support major sales initiatives while strengthening company culture.
  • Partner with business units, leaders, and external vendors to ensure integration and cohesive execution of company initiatives
  • Responsible for helping redesign workflows, manage intake and strategic alignment while driving engagement through digital communications and gauging results through reporting and analytics
  • Maintain a strong sense of communications best practices.
  • Leads and inspires a team of communicators to produce content to enhance the value of communications to the enterprise through our strategic pillars.
  • Craft and monitor communications plans for key initiatives and campaigns.
  • Manage a company intranet/mobile app and increase reach for a growing employee base.
  • Develop strong relationships with colleagues and develop skills in team members.
  • Manages and tracks project-based budgets and expenses.
  • Develop communications campaigns and strategies to attract/retain employees in the diverse and growing companies within Love’s.
  • Serves as the external communications representative on special task forces or committees within the organization.
  • Leads crisis comms process for external communications channels, including traditional media.
  • Other duties as assigned.

 

EDUCATION AND EXPERIENCE:

  • Education:
    • Education: Bachelor’s Degree in marketing, public relations, communications, journalism or related field preferred.
  • Experience:
    • Experience: 6+ years of corporate comms experience, agency work or equivalent exposure to a corporate communications environment. Project management experience a plus.
    • Experience in writing, editing and creating content across social media platforms and websites, leveraging digital communications management and analytics tools, and knowledge of social media legal guidelines.

 

SKILLS AND PHYSICAL DEMANDS:

  • Skills:
    • Must possess excellent writing and editing skills with the ability to write speeches and video scripts for executives while providing training for effective delivery of internal communications videos
    • Excellent writer with solid verbal communication skills, proficiency in Microsoft Office and AP writing style, strategic planning skills, demonstrated strong collaborative and project management skills with ability to handle multiple tasks under tight deadlines.
    • Experience in leading a team.
    • Proficient knowledge of social technology tools, including content delivery, advertising, SEO and algorithms.
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Occasional lifting of up to 25 pounds.
    • Manual dexterity sufficient to operate a computer keyboard and calculator.
    • Requires normal range of hearing and vision.
    • Occasional evening/weekend work to meet deadlines.

 

Job Function(s): Corporate 

 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert

 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Communications, Marketing Communications, Manager, Corporate Communications, Marketing Manager, Marketing, Management