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Category Manager - General Merchandise & Trucker Supplies


Oklahoma City, OK, US, 73120

Req ID: 146521 


The Category Management Support (CMS) position is responsible for touching every aspect of the day to day buying process for all items within their given categories for all 500+ Love’s Travel Stop Locations. The buying process includes, but is not limited to Distributions, Item Maintenance, Support Operations, and Communication (D.I.S.C.). The CMS must be proficient in all merchandising software for reporting, item setup, troubleshooting, trend analysis etc.  Manage daily responsibilities around vendor relationships, item integrity, merchandising initiatives, and store operations assistance. Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.


•    Utilize analytic tools to create distributions of products that have or have/not been sold in our locations.
•    Create/maintain store level distributions rankings based upon category sales, sell-through, and size of location.
•    Maintain annual distribution calendar for all distributions
•    Track distributions to assure timely delivery for all 500+ Locations
•    Work with vendor partner to identify mis-shipments, and develop store level resolution.
•    Prioritize and plan duties during the week/month to optimize time lines and deadlines that require timely updates of internal item management of cost, pack size changes, plan-o-gram updates, and distribution to stores. 

Item Maintenance
•    Work within Vendorlink to review vendor submitted files for accuracy, and approve inputs after review, and correction.
•    Manage monthly promotion plans and purchase orders provided by vendors/suppliers via monthly marketing plans. Includes decisions on good use of non-proprietary software used to implement these plans so that they support execution in stores. 
•    Partner with Retail Analyst to clarify and provide resolution to store level questions with vendor partners (i.e. cost does not look correct in handheld)
•    Partner with Retail Analyst team to ensure new vendors, items, and distributions have been setup properly in Vendorlink.
Support Operations

•    Answer questions from stores, store support, Vendorlink, etc… for given categories.
•    Create solutions based upon Divisional Merchandising Manager (DMM) requests.
•    Assist in testing and implementing new procedures or software upgrades and/or implementation.

•    Communicate to Retail Analyst, Vendorlink, Marketing, Store Operations (Tuesday Merchandising Call, Thursday Merchandising E-mail to operations, Friday Division Director Call), vendor partners, category managers, and senior management on distributions, category initiatives, and program rollouts.
•    Elevate Issues to Category Manager that become trends for further support, and direction.
•    Manage supplier relationships end to end – become an expert in their products, jointly create promotional campaigns, and empower them to optimize their business to fulfill our strategic goals 

Store Projects 
•    Take the lead on all major store projects from resets, fixture updates.
•    Communicate weekly to stores on how the projects will be executed (what, why, when)

Success is defined through Reporting  
•    Partner with Price & Promotions Analyst team to generate reporting that provides insight on future promotions.
•    Create Sell-through reporting on given categories.
•    Subject Matter Expert (SME) for given categories to lead Reporting functions on all reporting and production reports of sales for all assigned categories. 
•    Work alongside analytics team to gather, analyze and organize data. 
•    Develop a deep understanding of current and future state of your category, and expand our catalog to play to those trends
•    Manage and create reports and provide recommendations based on the analysis.
•    Other duties assigned as needed.

•    Education: 

  • HS Diploma or equivalent required 
  • Bachelors preferred

•    Experience: 

  • Experience in Retail preferred
  • Accounts Payable and experience with technical developments or implementation a plus
  • Experience managing vendor relations a plus
  • Proven track record of establishing and developing business relationships

•    Skills: 

  • Hard skills: Knowledge of Microsoft Office
  • Soft Skills: Stable work history, good oral and verbal communications skills, team player, keen attention to detail, self motivated, ability to work in a fast paced environment and strong analytical skills
  • Strong analytical skillset; ability to identify relevant data sources and extract insights from data

•    Typical Physical Demands: 

  • Scheduling flexibility.
  • Requires prolonged sitting, some bending and stooping.
  • Occasional lifting up to 50 pounds.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.

Job Function(s): Corporate 


Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert


The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Accounts Payable, Merchandising, Category Manager, Manager, Marketing, Retail, Finance, Management