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Sr Business Systems Analyst - VIM


Oklahoma City, OK, US, 73120

Req ID: 118178 


BASIC PURPOSE: Support Love’s implementation of OpenText Vendor Invoice Management solution, including production support, enhancements and project related work



  • Provide support to users of the OpenText Vendor Invoice Management (VIM) solution
  • Evaluate performance of the VIM solution in meeting requirements and make recommendations for improvement
  • Perform configuration of Invoice Capture Center (ICC)
  • Perform configuration of VIM solution to meet requirements
  • Understand integration points between VIM and other SAP modules and external solutions
  • Work with business resources to understand needs, elicit and document requirements and coordinate with functional and technical teams for solution design
  • Collaborate with other team resources in related functional areas to deliver solutions (Finance to Manage, Order to Cash, Transportation, Procure to Pay) and technical teams (Basis, Security, Development)
  • Understand technical architecture and use of the VIM stack:  Enterprise Scan, Invoice Capture Center, VIM, SAP ECC and be able to communicate and work with Basis and server administration teams to ensure architecture and jobs are performing efficiently and effectively
  • Provide assessment of solution options with associated business and technology impact, along with estimates for delivery
  • Perform testing of solutions, including preparation of test scenarios and scripts
  • Log issues and maintain status in designated ticket tracking tool
  • Create transports to enable solution changes in SAP using Charm
  • Quickly understand business needs and translate that understanding into a form that leads to the creation of better solutions
  • Analyze and document as-is processes and systems
  • Discover process and system gaps
  • Provide input to establishing performance measurements to be able to control and report end-to-end process and system performance and develop solutions which enable presentment of necessary KPIs
  • Ability to work independently on assigned tasks and drive to completion
  • Other duties assigned as needed



  • Education
    • Bachelor’s Degree required
  • Experience:
    • 5+ years directly related experience designing,  implementing and supporting OpenText Vendor Invoice Management (VIM) and its related  processes and solutions (ICC, Enterprise Scan)
    • Knowledge of  SAP Procurement and Finance solutions as they relate to invoice management
    • Must be eligible to work in the US without sponsorship



  • Skills:
    • Knowledge of SAP ECC 6.0,  OpenText VIM, ITSM/Charm, Business Intelligence, data warehousing, application and design integration and workflow/process automation
    • Knowledge of Microsoft Office suite of tools, including MS Visio
    • Strong Problem assessment/analytical skills
    • Capable of thinking of the big picture and navigating through an ambiguous environment
    • Ability to work within resource and time constraints in a demanding environment
    • Ability to manage 200+ emails per day
    • Ability to manage numerous competing demands in an extremely high stress environment
    • Excellent verbal and written communication skills
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping
    • Occasional lifting up to 25 pounds
    • Manual dexterity sufficient to operate a computer keyboard and calculator
    • Requires normal range of hearing and vision

Job Function(s): Information Technology 


Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert


The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Systems Analyst, ERP, SAP, Procurement, Business Intelligence, Technology, Operations