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Business Systems Analyst - SAP-OTC


Oklahoma City, OK, US, 73120

Req ID: 140103 


BASIC PURPOSE: Support Love's implementation of SAP ECC SD-OTC solution, including production support, enhancements and project related work.



  • Learn and support Love’s implementation of SAP Sales and Distribution/Order to Cash (OTC) related processes and solutions
  • Ability to perform configuration, debugging and enhancement design for solutions, including SAP ECC
  • Understand integration points between SD and other SAP modules and external solutions (including MM/PTP, FICO, WM, TM)
  • Elicit, communicate and manage solution requirements
  • Work with business resources to understand needs, document solution requirements and coordinate with technical team for solution design
  • Collaborate with other team resources in related functional areas to deliver solutions (Finance to Manage, Procure to Pay) and technical teams (Basis, Security, Development, Integration)
  • Understand technical architecture and use of solutions such as Process Orchestrator, Gateway, Cronacle
  • Provide assessment of solution options with associated business and technology impact, along with estimates for delivery   
  • Work with IT and business resources to perform testing od solutions, including preparation of test scenarios and scripts
  • Log issues and maintain status in issue tracking system for prioritizing work and reporting status
  • Create transports to enable solution changes in SAP using Charm
  • Analyze and document as-is processes and systems, determine gaps and define to-be processes and systems
  • Assess break/fix, maintenance and enhancement requests for feasibility and scope of solution
  • Quickly understand business needs and translate that understanding into solutions, including identifying opportunities for process and system performance
  • Specific knowledge areas should include:  sales transactions integrations, customer master, pricing conditions and related cost components, among others
  • Other duties assigned as needed



  • Education:
    • Bachelor’s Degree required
  • Experience:
    • Minimum of 3 years in an analytical capacity designing/configuring SAP, ERP or other IT solutions to be considered for junior level position OR minimum 3 years in a technical development role for SAP solutions
    • Knowledge of SAP Sales & Distribution, Finance to Manage, and Vistex preferred
    • Experience with Fiori preferred
  • Must be eligible to work in the US without sponsorship



  • Skills:
    • Business systems analysis skills
    • Knowledge of SAP ECC 6.0, Fiori applications, ITSM/Charm, Business Intelligence, data warehousing, application and design integration, SOA, ABAP, web services and workflow/process automation
    • Knowledge of Microsoft Office suite of tools, including MS Visio
    • Knowledge of Winshuttle or LSMW
    • Strong Problem assessment/analytical skills
    • Capable of creative solutioning and thinking outside of standard processes and system design
    • Ability to work within resource and time constraints
    • Ability to manage 200+ emails per day
    • Ability to manage numerous competing demands
    • Excellent verbal and written communication skills with the ability to discern correct messaging content for the audience
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping
    • Occasional lifting up to 25 pounds
    • Manual dexterity sufficient to operate a computer keyboard and calculator
    • Requires normal range of hearing and vision
    • Travel may be required - up to 10%

Job Function(s): Information Technology 


Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert


The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Systems Analyst, SAP, ERP, Outside Sales, ABAP, Technology, Sales