Share this Job

Business Systems Analyst

Location: 

Oklahoma City, OK, US, 73120

Req ID: 137998

BASIC PURPOSE: The Business Systems Analyst’s role is to research problems, plan solutions and implement solution to ensure the stable operation of Love’s store technology infrastructure and the inventory application. This includes interacting with software engineers, systems administrators, project managers, store employees and vendors to ensure that the software is performing as expected. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve system issues to maximize the benefit of Love’s IT systems. 

 

MAJOR RESPONSIBILITIES:

  • Meet with decision makers, systems owners, and end users to identify and resolve business systems issues
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
  • Assist in the deployment of new applications and enhancements to existing applications
  • Coordinate and perform in-depth tests, including unit testing, functional testing and user acceptance testing
  • Provide orientation and training to end users for all modified and new systems
  • Responsible for working with store personnel to answer system related questions and troubleshoot system issues
  • Critical thinker who can think “outside” the box with regards to solving business issues
  • Document all processes, changes, and solutions
  • Participate in the on-call rotation (normally one week per month)
  • Other duties assigned as needed

 

EDUCATION AND EXPERIENCE:

  • Education:
    • Bachelor’s degree preferred or equivalent experience

 

  • Experience:
    • Experience in the design and implementation of software and hardware solutions, systems, or products
    • Experience with retail applications (Inventory, Point of Sale, Payments, etc.) preferred
    • Working technical knowledge of MS SQL preferred
    • QA/Testing experience preferred
    • Experience in data analysis and reporting preferred
    • Knowledge of retail systems preferred
    • Knowledge of EDI business process is a plus

 

SKILLS AND PHYSICAL DEMANDS:

  • Skills:
    • Ability to manage 200+ emails per day
    • Ability to communicate ideas in both technical and user-friendly language
    • Proven analytical and creative problem-solving abilities
    • Excellent verbal and written communication skills
    • Knowledge of Microsoft products and tool

 

  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Requires normal range of hearing and vision.
    • Manual dexterity sufficient to operate a computer keyboard and calculator.
    • Occasional lifting up to 25 pounds.

Job Function(s): Information Technology

Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more. 

Loves is an Equal Opportunity employer – M/F/Vets/Disabled.

 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Systems Analyst, QA, Quality Assurance, SQL, Database, Technology, Quality