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Business Systems Analyst


Oklahoma City, OK, US, 73120

Req ID: 136081

BASIC PURPOSE: The Business Systems Analyst role is to actively facilitate and contribute to the functional success of the Mobile Application product team. This includes interacting with business unit stakeholders, product owners, designers, developers, administrators and vendors to ensure core goals and objectives are being met. This individual will apply proven communication, analytical and problem-solving skills for the Mobile Application program to increase Love’s value proposition with the platform.



  • As a member of fast-paced agile Scrum Teams, analyze, define and document business requirements which lead to successful delivery of iOS and Android Mobile Application releases.
  • Display a proven track record of Business Analyst activities in support of customer-engaging development initiatives while adhering to Agile principles and methodologies to cultivate collaborative atmosphere.
  • Collaborate with cross-functional teams on new feature functional designs, functional requirements, limitations, and implementations of new initiatives.
  • Help define user stories, contribute to planning and grooming sessions and remove blockers where necessary to help move the team and projects forward.
  • Analyze and document business process flows and system data flows.
  • Apply baseline understanding of performing data imports/exports, standard API’s and other common application development concepts to technical and functional discussions.
  • Contribute to visual design and creative process while accounting for functional design and technical capabilities
  • Participate in Quality Assurance (QA) activities including test planning, test scripts, test execution, defect tracking and management as needed.  Includes new application functionality, UI testing, integration testing and regression testing in respective environments.
  • Assist in release planning and deployment activities including production smoke testing, training documentation, change management and post-deployment support.
  • Provide internal and external user product support, escalating issues and defects where indicated.
  • Identify opportunities for application optimization, redesign or enhancements to support changing business needs and strategy.
  • Provide input on conversations regarding best practices for security models, operational support strategies, workflow, data validation and analytics
  • Effectively conduct meetings spanning multiple teams on complex matters. May serve as Scrum Master when needed.
  • Follow standard project management methodologies to deliver projects on time, on budget and with high quality.
  • Proven track record of building strong relationships with key stakeholders and subject matter experts to earn their trust, confidence and respect.



  • Education:
    • Bachelor/Master degree in MIS, Business, Technology or related field.
    • Certified Scrum Master (CSM) or Project Management Professional (PMP) Certifications are a plus but not required.
  • Experience:
    • Minimum of 2 years with external customer-facing application development projects (Web, Mobile App, etc.)
    • Business process design and documentation
    • Functional understanding of general digital commerce capabilities are a plus but not required.
    • Agile methodology experience including Scrum.
    • Familiarity with software development tools (Azure DevOps/VSTS, BrowserStack, etc.).



  • Skills:
    • Quick Learner with an ability to ramp up in technologies and modules to meet business needs
    • Demonstrates strong analytical capabilities with a close attention to detail.
    • Ability to prioritize and manage numerous competing demands in a high stress environment
    • Excellent verbal and written communication skills
    • Works independently and able to make decisions quickly when necessary
    • Basic knowledge of databases, systems integration, application development and reporting.


  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Occasional lifting up to 25 pounds.
    • Manual dexterity sufficient to operate a computer keyboard and calculator.
    • Requires normal range of hearing and vision.

Job Function(s): Information Technology

Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more. 

Loves is an Equal Opportunity employer – M/F/Vets/Disabled.


The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Systems Analyst, Quality Assurance, QA, Application Developer, Business Analyst, Technology, Quality

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