Benefits Administrator

Req ID: 427703 

BASIC PURPOSE: As a Benefits Administrator, you will be responsible for the effective management and administration of employee benefit programs. This position plays a crucial role in managing and responding to employee inquires related to benefits and provides recommendations for new benefit programs. This position offers a unique opportunity to be at the forefront of ensuring our employees have access to comprehensive and competitive benefits, contributing to their overall job satisfaction and well-being.

MAJOR RESPONSIBILITIES:

• Respond promptly and accurately to employee inquiries regarding benefits programs, coverage, 401(k), life claims and other related matters
• Act as a liaison between employees and insurance providers to resolve benefit related issues
• Ensure timely and accurate response to legal notices and government communications, demonstrating a thorough

understanding of applicable laws and regulations

• Stay updated on changes in benefits packages, policies and procedures, and effectively communicate updates to relevant stakeholders
• Identify, recommend, and implement process improvements to reduce costs and increase efficiency
• Analyze and provide benchmarking for various benefits offerings as well as participate in industry surveys
• Provide assistance with due diligence and benefit integration for merger and acquisitions
• Assist with maintaining compliance with applicable Federal and State regulations and timeliness/accuracy of required

    reporting and fees

• Collaborate cross-functionally to align vendor activities and communications with organizational/departmental goals and objectives
• Cultivate and maintain strong relationships with key vendors, fostering open communication and collaboration. Participate in weekly and monthly meetings
• Evaluate and manage vendor Requests for Proposals; support implementation of new benefit systems or processes
• Monitor new and evolving benefits legislation and provide compliance action recommendations regarding ERISA, COBRA, ACA, etc.
• Develop and implement communication strategies to effectively convey updates on benefits policies, plans, and any related changes to internal stakeholders
• Establish and maintain a feedback loop with internal teams to gather insights on the impact of benefits changes and address any areas of concern
• Analyze benefit plan participation or contributions and provide detailed reporting
• Other duties assigned as needed

EDUCATION AND EXPERIENCE:

• Education:
  • • HS Diploma or equivalent required and 2 - 5 years of experience
    • Bachelor’s Degree in HR or HR related field a plus
• Experience:
  • • Project Management
    • Knowledgeable in HIPAA, ERISA, and the Affordable Care Act
    • SAP and SuccessFactors experience a plus

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Hard Skills: must be computer proficient with knowledge of Microsoft Office and strong analytical skills
  • Soft Skills: good communication skills required, detail oriented, well organized, flexible, able to perform multiple tasks, and collaborate with other team members, ability to understand and follow oral and written instructions, as well as processes,  ability to synthesize rules, regulation, and legislation and apply to real-life situations, must have empathetic customer service orientation, including the ability to relate to employees and apply employee dispute resolution strategies, ability to maintain confidential and sensitive information
• Typical Physical Demands:
  • • • Requires prolonged sitting, some bending and stooping.
      • Occasional lifting up to 25 pounds.

• • • • Manual dexterity sufficient to operate a computer keyboard and calculator.
      • Requires normal range of hearing and vision.

Job Function(s): Corporate 

Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.

The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets.
• Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.
• TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.