Client Management Intern (Memphis, TN)

Req ID: 401047 

*This position will be located at the corporate office in Memphis, TN

BASIC PURPOSE: The role of the Factoring Intern is to support the operational needs of the Factoring team, while gaining adequate and applicable knowledge for future use. They will assist with and gain understanding of Love’s products and services and work closely with various internal departments throughout the company.

MAJOR RESPONSIBILITIES:

• Proceed and prepare daily requests for factoring clients
• Assist with daily reconciliations, prepare weekly and monthly reports for accounting purposes
• Learn the process of factoring freight invoices and obtain hands on experience in customer service
• Assist the operations team to provide a smooth and efficient on-boarding experience for new clients   
• Other duties as assigned.

EDUCATION AND EXPERIENCE:

• Education:
  • HS Diploma or equivalent required
  • Working towards a Bachelor’s in Business Related Major required
• Experience:
  • Excellent customer service and active listening skills
  • Excellent communication (verbal and written) skills
  • Demonstrated experience working well in a close team environment
  • Possess a demonstrated ability to determine when to refer issues versus handle them personally 

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Ability to manage numerous competing demands in a fast-paced environment
  • Ability to work with multiple departments and customers
  • Excellent working knowledge of Microsoft Office 
  • High attention to detail, with follow through to completion of tasks
  • Strong problem-solving skills, multitasking capabilities
  • High level of professionalism and customer orientation
• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping
  • Occasional lifting up to 25 pounds
  • Manual dexterity sufficient to operate a computer keyboard and calculator
  • Requires normal range of hearing and vision

Job Function(s): Accounting and Finance 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert