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Portfolio Manager

Location: 

Kansas City, MO, US, 64030

Req ID: 329641 

 

**This is an in-office position located at Love's corporate headquarters in Oklahoma City**

 

BASIC PURPOSE: Responsible for overseeing the Client Management team for the portfolio to ensure exceptional performance by promoting best practices and delivering excellent customer service.

 

MAJOR RESPONSIBILITIES:

  • Monitor portfolio risk and manage workout situations to mitigate losses
  • Review and approve recommended changes to customer contracts based on performance and industry competition
  • Work closely with other groups in operations to maintain and/or propose modifications to the department’s standard operating procedures
  • Facilitate training, coaching and mentoring of staff in day to day to operations  
  • Supervise the hiring process and recommend highly qualified candidates
  • Serve as the ultimate escalation contact for clients and handle issues objectively to preserve the relationship if necessary
  • Contribute to the design and implementation of technology tools that can increase the efficiency and scalability of daily processes
  • Communicate with other factoring companies regarding buyouts or terminations

 

EDUCATION AND EXPERIENCE:

  • Education:
    • Bachelor’s Degree in a business discipline preferred
  • Experience:
    • 5 years of factoring or commercial finance collateral analysis required
    • Experience in transportation industry is a plus

 

      SKILLS AND PHYSICAL DEMANDS:

  • Skills:
    • Strong management skills to interact with multiple levels of employees and customers 
    • Ability to manage competing demands without sacrificing accuracy or customer service standards
    • Ability to multi-task and prioritize in response to changing scenarios throughout the day
    • Outstanding verbal and written communication skills
    • Extremely well organized with attention to detail
    • Working knowledge of the Uniform Commercial Code
    • Proficient in Microsoft Office suite and Cadence
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping
    • Occasional lifting up to 25 pounds
    • Manual dexterity sufficient to operate a computer keyboard and calculator
    • Requires normal range of hearing and vision

 

Job Function(s): Corporate 

 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert

 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Kansas City

Job Segment: Manager, Management