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Business Analyst - Gemini

Location: 

Houston, TX, US, 77019

Req ID: 401006 

 

POSITION OVERVIEW: This Business Analyst will be a key team member of a software development team servicing Gemini, a transportation and logistics company and integral part of the Love’s Family of Companies. This individual will serve as a conduit between the business and development team, evaluating business needs, analyzing options available, and providing effective and resourceful business IT solutions that support or enhance Gemini’s daily operations and capabilities.

 

REQUIREMENTS:

  • Function as a key contributor to a software development team
  • Ability to operate across various levels of the organization
  • Proven ability to act independently to determine methods and procedures on new or special assignments
  • Possess excellent interpersonal and strong communication skills
  • Communicate effectively, both verbally and in writing, exhibit strong listening and feedback skills
  • Proven ability to thrive/be successful in a fast-paced corporate environment
  • Track record of delivering on deadlines
  • Excellent analytical skills and close attention to detail
  • Ability to easily capture business requirements from the internal customer and communicate those needs to project team members including developers, project managers, IT staff, and management
  • Ability to quickly understand and explain complicated processes clearly
  • Ability to quickly analyze and identify more efficient workflows/processes
  • Ability to serve as a change agent in the organization

 

MAJOR RESPONSIBILITIES:

  • Analyze and document business process flows and system data flows
  • Collaborate with cross-functional teams on new feature functional designs, functional requirements, limitations, and implementations of new initiatives
  • Apply baseline understanding of performing data imports/exports, standard API’s and other common application development concepts to technical and functional discussions
  • Become the functional subject matter expert for the businesses supported as it pertains to systems and applications
  • Serve as team representative on the weekly Change Management, presenting changes and identifying potential external impacts to team
  • Communicate updates to users including release notes, outage notices, general announcements
  • Prep data and import/export using the data loader or other import tools
  • Build out reporting and dashboards
  • Chair User Acceptance Testing (UAT) cycles as needed
  • Assist in unit testing, regression testing, and QA as needed
  • Daily troubleshooting and technical support for applications to minimize production outages/downtime
  • Maintenance of users, profiles, roles and permission sets
  • Customization and configuration of standard objects, fields, layouts, and record types
  • Documentation of all system processes and training guides as needed
  • Train new and existing users on system functionality

 

EDUCATION AND EXPERIENCE:

  • 2+ years working in a software development team preferred
  • Bachelor’s Degree in computer science, management information systems, engineering, math, business, or equivalent experience and certifications
  • Familiarity with the software development lifecycle (SDLC), waterfall, Agile, Kanban
  • Experience working in project management applications such as Microsoft Project, Azure DevOps, JIRA, or similar
  • Familiarity with Salesforce, ServiceNow, Zendesk or similar
  • Experience in energy supply chain, specifically as it pertains to the movement of commodities such as oil, natural gas, refined products a plus

 

      PHYSICAL REQUIREMENTS:

  • Ability to engage in repetitive motions, including movements of the hands, wrists, or fingers
  • Ability to sit for prolonged periods
  • Ability to speak, including expressing oneself or exchanging information with others
  • Ability to hear, including perceiving the nature of sounds at normal speaking levels with or without correction
  • Ability to see and distinguish shapes with or without corrective eyewear
  • Ability to receive detailed information through oral communication and to make discriminations in sound
  • May be required to lift objects less than 25 pounds, occasionally

 

Job Function(s): Information Technology 

 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert

 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Houston

Job Segment: Testing, Logistics, Business Analyst, Computer Science, Information Systems, Technology, Operations