Facilities Maintenance Manager--Charlotte, NC

Req ID: 458483 

BASIC PURPOSE: The Facilities Maintenance Manager is responsible for facilitating repairs and maintenance in an efficient, safe and cost-efficient manner for all Love’s Travel Stops locations in the assigned territory and conduct facility site audits and training in FM systems and processes in each location they are assigned.

MAJOR RESPONSIBILITIES:

• Service Channel / Facility repairs-projects
  • Facilitate timely repairs to equipment, facility and grounds with operational teams and vendors
  • Scrutinize work orders for necessity of vendor vs location repair and their priority
  • Manage repairs and projects to their completion
  • Maintain detailed documentation on repairs and projects
  • Detailed and timely scrutiny and approvals of vendor repair proposals
  • Actively seeks and develops relationships with new vendors to perform repairs/projects. 
• Store support / ongoing training
  • Consistently develops and effectively communicates maintenance-related training to operation and support teams in a variety of venues and formats.
  • Actively seeks and engages in continued/ongoing training
  • Attends all mandatory meetings and training sessions
  • Conducts facility site inspections at least twice per year in every location, not to exceed 180 days between visits.
  • Maintains open lines of communication virtually, by email and company provided phone.  Responds to communication, in a timely manner.
• Cost controls and financial reporting
  • Effectively scrutinizes repair proposals for cost effectiveness
  • Actively seeks alternate proposals for work to be done to find the best cost
  • Able to read and understand GL account coding, P&L and expense analysis reports
  • Timely scrutiny of monthly P&L and expense analysis for all locations
  • Able to logically and effectively present financial performance in their area of control to operations teams and department executives.
• Travel / expenses
  • Plans travel to maximize work efficiency and scheduling expectations and maintains accurate itinerary to a minimum of 6-weeks in advance.
  • Manages travel expenses to a minimum to ensure work efficiency and cost controls
• Admin and reporting

EDUCATION AND EXPERIENCE:

• Education:
  • HS Diploma or equivalent required.
  • Bachelor’s Degree preferred.
• Experience:
  • 5 years’ experience in facilities maintenance or related field preferred.
  • Experience in petroleum fuel systems, plumbing, electrical, HVAC, refrigeration, roofing, concrete and asphalt parking lots, carpentry, and millwork preferred.

       SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Able to manage 200+ emails per day.
  • Able to plan efficient/cost effective travel to/from multiple locations to meet deadlines
  • Able to effectively manage FM duties/processes for 60+ locations
  • Able to manage numerous competing demands in a high stress environment.
  • Excellent verbal and written communication skills.
  • Available to work varied hours in a day and days in a week as situations and demands require.
  • Able to create and maintain professional relationships with operational teams, peers, supervisors, other department teams, vendors and municipality officials.
  • Knowledge of Microsoft Office and other software as required to perform essential job functions
• Typical Physical Demands:
  • Requires traveling to various Love's store locations at least 4 days per week.
  • Overnight trips which would include auto and air travel as needed.
  • Valid driver's license required.
  • Requires prolonged sitting, climbing, some bending and stooping.
  • Occasional lifting up to 25 pounds.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.
  • Requires normal range of hearing and vision.

Job Function(s): Operations 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert