Basic Purpose: The Manager of Warehouse Operations is responsible for the safe, efficient, and cost-effective operation of Love’s Alternative Energy’s Houston distribution center. This position is based out of Love's Alternative Energy's Warehouse. The role provides leadership and operational oversight for inbound receiving, material storage, inventory control, order fulfillment, outbound shipping, transportation coordination, facility readiness, and warehouse personnel. The Manager establishes operating priorities, allocates resources, monitors performance, and develops the team to achieve safety, service, inventory accuracy, productivity, and cost objectives. This position also leads continuous improvement initiatives that strengthen operational controls, improve customer service, reduce waste, and support the evolving material and equipment needs of the business.

MAJOR RESPONSIBILITIES:

• Lead and execute the safe, efficient, and cost-effective operation of the Houston distribution center, including receiving, storage, inventory control, order fulfillment, shipping, and transportation coordination.
• Plan daily and weekly workloads, establish priorities, allocate labor and equipment, and adjust resources based on business requirements.
• Recruit, train, coach, and develop warehouse personnel while maintaining clear expectations for safety, service, productivity, accuracy, attendance, and conduct.
• Maintain inventory integrity through discipline and hands on receiving, put-away, storage, picking, staging, shipping, cycle counting, reconciliation, and physical inventory processes.
• Investigate inventory discrepancies, damage, shipment errors, and transaction failures; determine root causes and implement corrective actions.
• Establish and monitor warehouse performance indicators for safety, inventory accuracy, service, productivity, freight, damage, and operating cost.
• Coordinate inbound and outbound logistics with internal customers, suppliers, project teams, carriers, and third-party logistics providers.
• Monitor carrier and service-provider performance, resolve service failures, and manage warehouse-related expenditures within approved authority.
• Maintain accurate and timely transactions, documentation, and reporting within SAP and applicable warehouse-management systems.
• Develop, document, and enforce standard operating procedures, work instructions, security controls, and inventory-management practices.
• Lead continuous improvement initiatives involving warehouse layout, material flow, space utilization, labor productivity, transaction accuracy, and customer service.
• Ensure the appropriate identification, storage, preservation, packaging, and handling of equipment, materials, and components.
• Maintain facility, vehicle, material-handling equipment, and asset readiness through inspections, preventive-maintenance coordination, and timely corrective action.
• Provide visible safety leadership and ensure compliance with company requirements and applicable workplace-safety standards.
• Promote effective communication and a high level of service with internal and external customers.
• Conduct internal audits, physical inventories, operational reviews, and business-continuity planning.
• Model Love’s core values and execute company policies, procedures, and programs consistently and professionally.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE:

• Education:
• HS Diploma or equivalent
• Bachelor’s Degree in Business Management, Operations, Transportation, Logistics or Supply Chain or equivalent experience preferred
• Experience:
• Minimum of five years of proven leadership experience in a distribution or manufacturing environment
• Inventory Control experience with hands-on management of merchandise and supplies

SKILLS AND PHYSICAL DEMANDS:

• Skills:
• Ability to operate a forklift and receive certification.
• Proficiency in Microsoft Outlook, Microsoft Excel, and warehouse management systems
• Background in SAP WM strongly preferred
• Must be well versed in warehouse operations
• Excellent verbal and written communication skills to effectively communicate at all levels of the company and able to adjust message according to the audience
• Exceptional organizational skills
• Team player with time management skills, can-do attitude, sense of urgency and strong work ethic
• Typical Physical Demands:
• Very active and requires standing, walking, bending, kneeling, stooping, crouching and working from elevated surfaces.
• Frequently lift and/or move over 50 pounds.
• Manual dexterity sufficient to operate a computer keyboard and calculator.
• Requires normal range of hearing and vision.

BACKGROUND CHECKS: All offers of employment may be conditioned on receipt of a background check report and/or drug screen that is acceptable to Love’s

WORK ENVIRONMENT: While performing the duties of this job, the employee will be working within a fast-paced warehouse and manufacturing plant environment where there may be wide temperature variations depending on weather conditions.  While performing duties, the employee is frequently exposed to dirt, dust, and debris, cleaning solutions as well as powered material handling equipment and commercial truck traffic.

WORK SCHEDULE REQUIREMENTS: Ability to work extended hours, including weekends, based on business needs.

TRAVEL REQUIREMENTS: Some travel will be required.

Our Culture: 

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.