Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance begins first of the month after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * 

Welcome to Love’s! 

At Love’s, our Casino Shift Leader supports daily shift operations by overseeing team members, ensuring excellent customer service, and maintaining compliance with all gaming and alcohol regulations. This role acts as the lead on duty during assigned shifts and assists the Casino Manager with training, task delegation, and facility upkeep. 

Job Functions: 

• Supervise casino staff during assigned shifts to ensure smooth operation.
• Deliver outstanding customer service and resolve guest concerns when needed.
• Enforce all gaming and alcohol policies, including age verification requirements.
• Support cashier and floor staff with guidance, training, and task management.
• Monitor equipment functionality and report on maintenance needs.
• Maintain a clean and organized casino environment. 

Experience: 

• 1+ year of experience in a customer service or hospitality role.
• Previous leadership or team lead experience preferred.
• Familiarity with gaming or retail operations.
• Experience in accounting/bookkeeping. 

Skills and Demands: 

• Strong leadership and communication skills.
• Ability to manage priorities and make decisions independently.
• Ability to follow policies and procedures, especially regarding cash and compliance.
• Must be able to work on-site with a flexible schedule, including nights, weekends, and holidays.
• Able to stand, walk, bend, and lift up to 25 pounds for extended periods.
• Must meet all applicable state and federal requirements for gaming and alcohol service.