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Payment Specialist


Memphis, TN, US, 38120

Req ID: 365825 


*This position will be located at the corporate office in Memphis, TN*


BASIC PURPOSE: As the Payment Specialist, you will be responsible for processing and post all checks received against clients’ invoices, print labels, and attach to check copies in accordance with Love’s. Process payment memos hold checks and hot checks as received. Contact customers on all short-pays when necessary. Perform research on any checks without adequate information to determine the appropriate place to post the payment. Complete all entries accurately and timely with low data entry errors. Complete daily batch reconciliation and interface with accounting regarding discrepancies. You will report to the Accounting Supervisor.


  • Responsible for accurately posting and processing all checks received. Process all transactions quickly and accurately adhering to established identification procedures and all other Vero policies and procedures.
  • Match checks to the correct invoice then post.
  • Strong attention to detail and speed is necessary to post checks without errors.
  • Process payment memos.
  • Handle checks and hold hot checks as received.
  • The job will entail some phone calling to inquire on checks from customers, brokers and our clients as extensive research will be conducted for checks received without adequate information.
  • Take ownership of assigned project to ensure superior accuracy in all data input.
  • Present dedication to a job well done; assist other departments when questioning payments received.
  • Meet individual performance goals and standards as defined by management.
  • Perform other duties as assigned.



  • Education:
    • Bachelor’s degree or equivalent plus one to two years’ cash handling and/or customer service experience.
  • Experience:
    • Experience in accounts receivable preferred. 



  • Skills:
    • Well-developed business software skills required, preferably Excel and Word, Lotus, and the Internet.
    • Must be very detail-oriented with a high level of accuracy and data entry speed. Must be highly skilled at problem solving.
    • Ability to work under conditions of heavy business volume and frequent distractions.
    • Candidate will have to meet strict productivity deadlines, as all checks must be posted the day they are received; therefore, time management skills and self-motivation toward goal achievement is necessary.
    • Candidate needs a strong work ethic. Must be able to handle sensitive and confidential situations and interface with people at varying levels of seniority.
    • Highly motivated self-starter with a strong work ethic, demonstrated time management skills and excellent customer service orientation.
    • Ability to work independently, as well as in a team environment, and to plan, prioritize, and organize work.
    • Ability to plan, set goals, and adjust priorities to work within team’s shifting job priorities.
    • Ability to interface with people at varying levels of seniority both internally and externally.
    • Organized, detail-oriented, and customer-centric.
    • Ability to communicate professionally and effectively with team members and clients.
    • Excellent interpersonal skills.
    • Proven ability to learn quickly and understand new industries.
    • Demonstrated experience handling sensitive and confidential situations and deal effectively and tactfully with all team members and clients.
    • Excellent customer service skills.
    • Excellent professional references, attendance and work ethic.
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Occasional lifting up to 25 pounds.
    • Manual dexterity sufficient to operate a computer keyboard and calculator.
    • Requires normal range of hearing and vision.


Job Function(s): Accounting and Finance 


Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets
  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert


The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Memphis

Job Segment: Data Entry, Accounts Receivable, Administrative, Finance